← All guides

From order to dispatch

How an order reaches the warehouse and leaves the dock.

One order, one record

It starts when a customer says yes. The order is created once, with a status and an owner, and it keeps that record all the way through.

Nothing is copied into a second list for the warehouse. The warehouse sees the order itself.

The pick

When an order is ready, the pick list appears on your team member’s device, already sorted by the most efficient path through your space. They walk, pick and confirm, and each scan is recorded.

Everything in the warehouse has an address, so the right spot is never a guess.

The pack

Picking flows into packing. The right items are grouped for the right order, labels print where they are needed, and the shipment is ready to leave. Nobody stops to work out what goes where.

The dispatch

Once packed, the shipment is dispatched and the order moves to its next stage. Stock levels update as items go out, so your inventory view stays true without a separate step.

A view for the day

At any moment you can see what is being picked, what is waiting and what is done, so the floor is legible from anywhere.

Where to look next

Orders and Warehouse describe each stage in more detail. Warehouse management is part of the More plan, with a 14-day free trial on every plan.

Related features

Start your 14-day free trial

No credit card required.