Account deletion

The app

3QUOS by EQUOS is the Android app for Equos.one. It is developed by EQUOS 9 PROPRIETARY LTD (ABN 53 610 207 817), an Australian company.

How to request deletion

In the 3QUOS app, open Profile and choose Delete account. That opens this page. The app does not delete the account by itself.

Then ask us to delete the account:

1. Email privacy@equos.one.
2. Write from the email address on the account, or name that address in the message.
3. Say that you want the account deleted.

We will action the request within 30 days.

What we delete

When we action the request, we delete the account and the operational data held for it. That includes your name, email address, business name, and ABN, and the business data you stored — inventory, orders, contacts, and related operational data. Profile photos stored for the account are deleted with it.

What we keep

If you cancel or your subscription lapses, and you do not request deletion, your account data remains available read-only for up to 2 years, then is deleted.

We may retain and use de-identified or aggregated data — which does not identify you or your business — to maintain, analyse, and improve Equos.one, including after your account is closed.

We may retain data as required by law.

Privacy

This page follows our Privacy Policy. For access, correction, or other privacy requests, email privacy@equos.one.