Getting help is now part of the console.
What changed
- Support tickets — raise a ticket from the console with a category and priority, attach screenshots, and reply in a threaded conversation
- Status you can follow — track each ticket from first message through to resolution
- Feature requests — file a ticket as a feature request, so an idea reaches the team the same way a problem does
Why it matters
When something needs sorting, you shouldn’t have to leave your work to find help. Our team sees every request in one place, so nothing sits unanswered — whether it’s a problem to fix or an idea worth building.